From our salesman, Frank S. to Raza, the finance manager, everyone was professional, knowledgeable, and personable. We purchased two pre-owned vehicles: a Mazda 3 and a Nissan Juke and feel good about the transaction.
Matthew at Island Auto Group's Subaru dealership was a pleasure to work with. He is knowledgeable, friendly and very professional. I highly recommend that if you are shopping for a Subaru on Staten Island, request Matthew as your salesperson for excellent customer service.
This is my 2nd purchase at this dealership in 2 years. My recent experience at Jeep with my salesman, Jim Rocco along with the sales manager was excellent. They were both very nice and did their best to accommodate us, understood what our needs & finances were and really worked at trying to give us the best possible price. I feel we got a great deal. The only issue I had was waiting so long to sit down with the finance dept due to them being understaffed at the time...also wa...y too long waiting for delivery, both of which were beyond the control of my salesman & the sales manager. Needless to say I was pretty ticked off about it but they finally got us on our way. I feel a better system should be implemented in both departments, not only for customers but also for the dealership itself. If not for that I would have absolutely given a 5� rating. Will I be a return customer? Yes, I guess all in all I'd give this dealership another chance, hopefully a much better experience next time, if they can implement a better system. See More
Awesome customer service/sales. Very helpful in showing us features of car.
My experience at island auto has been great! My family goes to Larry for all our cars hes great!
Thank you spiro Korahaes for a great service ' I bought my last 2 Toyota RAV4 to island auto group ... great customer service!
Spiro Korahoes is the go to guy...have purchased my last three vehicles from him service has been great. Service department is friendly and quick
Exceptional customer service